Privacy policy

1. Data We Collect and How We Use It

Photos: We request access to your photo library. Photos are stored locally unless you explicitly agree to upload or share them. Metadata may be processed to support app features.

Location: We may use your device’s location data to provide location-aware functionality. This data may be processed and stored to support app features.

Phone Numbers and SMS: We collect your phone number for account creation and verification. You consent to receive authentication texts (e.g., OTPs). Message and data rates may apply. You may opt out at any time by replying STOP.

Analytics: We use third party analytics tools to collect anonymous usage data to help us improve the app's performance and user experience. This data does not include any personally identifiable information and is used solely for the purpose of product improvement and identifying causes of issues such as crashes or other problems experienced during use.

Cookies (for Web Use):

While the Memz app does not use cookies, if you use web-based services, we may employ session or analytics cookies to improve your experience. You can control or disable cookies through your browser settings.

2. Data Storage and Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the app or delivering services to you, such as hosting providers, analytics platforms, and SMS gateways. These service providers are contractually obligated to safeguard your data and only use it for the specific purposes we authorize.

3. User Data Deletion

Users may delete their personal data at any time directly through the Memz app. This includes deleting memories, photos, account information, and any data associated with their profile. Deletion requests are processed immediately and data will be permanently removed from Memz servers, except where retention is required by law or for legal obligations.

4. International Data Transfers

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using the Service, you consent to this transfer and acknowledge that your data may be subject to different data protection laws than those in your jurisdiction.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we securely delete or anonymize it. Certain metadata (such as timestamped location data) may be retained for analytical or archival purposes in an aggregated, non-identifiable form.

6. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Memz. Memz has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. Children’s Privacy

Memz is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that such data has been collected, we will take steps to delete it promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Object to or restrict certain types of data processing

• Request a copy of your data in a portable format

• Withdraw consent where processing is based on consent

To exercise any rights, contact us at info@memz.life. We will respond to your request in accordance with applicable privacy laws.

9. Changes to this Privacy Policy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect but make no guarantees of this period and changes may come into effect immediately if it is deemed necessary or is required by law.

Contact Us

For any questions about these terms or our privacy practices, please contact: info@memz.life